Privacy Policy – FoodBunny

Last Updated: 06 May 2026

Welcome to Food Bunny (“FoodBunny”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use the FoodBunny website, mobile application, and related services available through FoodBunny Website.

By accessing or using FoodBunny, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you register or place an order, we may collect:

• Full name
• Mobile number
• Email address
• Delivery address
• Profile picture (optional)
• Date of birth (optional)

B. Payment Information

When making payments, we may collect:

• Payment method details
• Transaction IDs
• Billing information

Note: FoodBunny does not store complete debit/credit card details. Payments are securely processed through third-party payment gateways.

C. Device & Technical Information

We may automatically collect:

• Device type
• Operating system
• Browser type
• IP address
• App version
• Device identifiers
• Crash logs and analytics data

D. Location Information

With your permission, we may collect real-time location data to:

• Provide accurate delivery services
• Track orders
• Improve delivery estimates

You may disable location access anytime through device settings.

E. Usage Information

We may collect information about:

• Order history
• Search activity
• App interactions
• Preferences and favorites
• Referral activity

2. How We Use Your Information

We use collected information to:

• Create and manage user accounts
• Process food orders and payments
• Provide customer support
• Improve app performance and user experience
• Send order updates and notifications
• Detect fraud and misuse
• Personalize recommendations and offers
• Comply with legal obligations

3. Sharing of Information

We may share your information with:

A. Restaurant Partners

To fulfill your food orders, including:

• Name
• Phone number
• Delivery address
• Ordered items

B. Delivery Partners

To complete deliveries, including:

• Name
• Phone number
• Delivery location

C. Payment Service Providers

For secure payment processing.

D. Service Providers

Third-party vendors assisting with:

• Hosting
• Analytics
• Notifications
• Customer support
• Marketing services

E. Legal Authorities

If required by law, regulation, legal process, or governmental request.

4. Data Security

FoodBunny implements reasonable technical and organizational security measures to protect user data against:

• Unauthorized access
• Data loss
• Misuse
• Alteration
• Disclosure

However, no online platform can guarantee absolute security.

5. Data Retention

We retain personal information:

• As long as necessary to provide services
• To comply with legal obligations
• To resolve disputes
• To enforce agreements

Users may request deletion of their accounts subject to applicable legal and operational requirements.

6. User Rights

Depending on applicable laws, users may have the right to:

• Access their personal data
• Correct inaccurate information
• Request deletion of data
• Withdraw consent
• Opt out of marketing communications

Requests can be submitted through customer support.

7. Cookies & Tracking Technologies

FoodBunny may use:

• Cookies
• Analytics tools
• Session tracking
• Device identifiers

These technologies help:

• Improve user experience
• Analyze platform usage
• Remember preferences
• Enhance security

Users may disable cookies through browser settings, though some features may not function properly.

8. Third-Party Links & Services

FoodBunny may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party platforms.

Users are encouraged to review their respective privacy policies.

9. Children's Privacy

FoodBunny services are not intended for children under 18 years of age without parental supervision.

We do not knowingly collect personal information from minors.

10. Marketing & Notifications

FoodBunny may send:

• Order updates
• Promotional offers
• Discounts
• Service announcements

Users can opt out of promotional communications anytime through app settings or unsubscribe links.

11. International Data Transfers

If required for operational purposes, user information may be processed or stored on servers located outside the user’s state or country, subject to applicable data protection safeguards.

12. Changes to This Privacy Policy

FoodBunny may update this Privacy Policy periodically.

Updated versions will be posted on the platform with revised effective dates. Continued use of FoodBunny after updates indicates acceptance of the revised policy.

13. Contact Us

For privacy-related questions or requests:

FoodBunny

Shetty Ticket Counter Private Limited

Email: foodbunny@gmail.com

Phone: +91 9481411091

Website: Visit FoodBunny